Terms & Conditions

London Construction College is a training and hiring platform, working in partnership with excellent training providers to provide approved SIA training qualifications.

If you register for, purchase, access, or use one or more of our courses, you are agreeing to comply with, and be bound by, the following terms and conditions, which govern London Construction College Ltd’s relationship with you in relation to our courses. If you do not agree with any part of these terms and conditions, you must not register for, purchase, or access any of our courses.

SIA Course Bookings:

  • This includes door supervisor, Top-Up training, CCTV Course. You can request a refund within 24 hours of placing the order, and we will only charge £100 for admin and cancellation fees. No refunds will be processed after the 24-hour period of placing your order.
  • Rebooking the course requires full repayment.

Attendance and Behavior:

  • 100% attendance is a must; any late arrivals are not acceptable.
  • Unacceptable behavior at any LCC venues will lead to exclusion from the course, for which we will not offer any refund.

Booking and Eligibility:

  • All bookings are subject to the availability of spaces and relevant resources.
  • Customers who make the booking via phone, email, or through our website are liable for any balance outstanding (if any), in full.
  • Candidates must be eligible to attend the course you book with us. Please check that you meet all criteria before reserving a space on any of LCC Centres.

Reservations and Changes:

  • Reservations made online are non-refundable; course dates and timing cannot be changed by customers.
  • Reservations made online can be transferred to any individual who is eligible to attend.
  • LCC reserves the right to change the venue with another suitable venue, notifying candidates at least 24 hours before the start of the course.

Course Cancellation:

  • In the unlikely event of the cancellation of any courses by London Construction College, damages shall be limited to a full refund of the course fee only.

Certificate Delivery:

  • Once you pass, you can expect to receive your certificates within two working weeks.

Replacement Certificates:

  • Customers will be responsible for paying any awarding body charges for replacement certificates.
  • LCC accepts no liability for misplaced certificates. The replacement certificate fee is £50.
  • LCC will only pay for a replacement certificate if the certificate has been posted to the incorrect address by LCC due to an error from one of our staff members, for which proof is required.

Portfolio-Based Qualifications:

  • For portfolio-based qualifications, failure to submit within the deadline incurs a £25.00 per week fee, or services may be refused, requiring re-enrollment for the whole course.

Resits:

  • Resits for SIA qualifications are charged at £50 per unit.

Personal Information:

  • We collect full name, home or office address, email, phone number, employment history, and ID documents.

Cookies:

  • We automatically store information about your browsing session via cookies, including device type, operating system, IP address, general location, browser type, and webpages viewed.

Thank you for choosing London Construction College. If you have any questions, feel free to contact us at construction@londonsecruity college.co.uk

×